The following information should help answer many of the questions you may have about your insurance coverage and our billing policies prior to your visit with us. If you don't find what you're looking for, please feel free to contact our office and our staff will be glad to help you.
Payment Methods Accepted
For your convenience, we accept cash, personal check, American Express, Visa, Mastercard, & Discover.
Insurance Providers
We are providers for medically based eyecare for most of the plans listed below. In addition, several of the medical insurance carriers also provide a vision rider to cover "routine" eyecare. Ross Eyecare Group is a participating provider for the following insurance companies. Specific coverage information is provided below for your convenience.
Aetna - Some Aetna plans include "Routine" eyecare coverage and material benefits. Please call our office or fill out the form below so that we can check to see if your plan includes routine eyecare.
Blue Cross Blue Shield - Some Blue Cross Blue Shield plans have a vision rider. Please call our office or fill out the form below so that we can check to see if we are participating providers for routine vision care.
Medicare - Medicare will not cover a "Routine" eye examination. They will however pay for an eye examination or office visit if there is an underlying medical condition such as: glaucoma; cataracts; eye infections; etc. Please note that Medicare will only pay 80 percent of the allowable amount that is billed. We will file your supplemental insurance for you if you have provided this information to us. If you do not have supplemental insurance, you will be responsible for the 20 percent that is not covered. Eye refractions (the determination of a glasses or contact lens prescription) are not a covered expense by Medicare. This portion is the patient's responsibility. Please be aware that Medicare patients have an annual deductible of $135.00 for the year 2009.
United Healthcare - Some United Healthcare plans include "Routine" eyecare coverage and material benefits. Please call our office or fill out the form below so that we can check to see if your plan includes routine examinations.
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Vision Service Plan (VSP) - VSP is a vision plan that covers eye examinations, glasses, and contact lenses. This plan is a vision rider for many medical insurance policies such as: Aetna, Blue Cross Blue Shield, Cigna, and United Healthcare. Many patients do not have a card for this policy even if they are covered for routine eyecare. Please call our office or fill out the form below so that we can check to see what your benefit is. *Please note that our office will need the policy holder's social security number OR the last 4 digits of their social security number to obtain your benefit information. This is not our policy but VSP's.
Please keep us in mind for your medical needs as well as your vision needs. Our doctors are participating providers for the above listed medical insurances for medically related office visits.
If you are planning to use your insurance benefits, please be familiar with the coverage of your policy. One of the easiest ways to learn about your coverage is to speak with a representative from your insurance company. Below is a list of questions you may want to ask when calling:
- Do I have "Routine" eye care coverage?
- How often am I covered for an eye examination?
- What are my co-pay and deductible amounts?
- Is Ross Eyecare Group listed on my insurance as a "Participating Provider"?
- Do I have any benefits to use towards glasses and/or contact lenses?
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Another easy way to find out about your coverage is to call our office or send our Insurance Coordinator an email! She will be happy to call your insurance company for you and find out all the details. It is important to know that the information provided by your insurance company DOES NOT guarantee payment, therefore you, the patient are ultimately responsible for all services rendered. If you would like us to contact your insurance provider on your behalf, please complete the form below and click the "Send" button.
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Our Insurance Coordinator is here to provide you with answers to questions that you may have. Please do not hesitate to call or email. insurance@rosseyecare.com